At a client I was trying to start the NAV 2009 R2 Service Tier.  The client has a non-english character in the database name and the service tier complained and would not start.  This is an issue that Microsoft fixed recently and after I installed a newer version of the service tier everything works fine.

I also had to make sure that the CustomSettings.config file was saved with UTF-8 encoding.  This can be done by running Notepad in administrative mode, open the file and select the UFT-8 encoding in save-as dialog.

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